|Welcome to MatsETC.com where we have been dealing with commercial entrance mats, industrial anti-fatigue mats and anti-static mats for almost 30 years. OptiMA Inc. started as a janitorial and maintenance supply business under the name D.C. Distributors in July of 1987. We incorporated and changed our name to OptiMA Inc. in the mid 90's and moved onto the Internet in 1998 with our first web site, WhiteboardsEtc.com which was soon followed by MyWhiteboards.com.|
MatsEtc.com was launched in March of 2002. Our clients include the U.S. Government, large and small U.S. corporations and businesses, educational institutions and households just like yours. Our employees are dedicated and fully educated on our products to help you select the matting products that are right for you.
You can trust that we will do everything that we can to earn your business and make your purchase an easy and pleasant experience. Thank you for visiting but most importantly, thank you for placing your trust in us. We truly appreciate your business.
MatsETC.com is a certified woman owned small business located in Shrewsbury, Massachusetts.
220 Cherry Street
Shrewsbury, MA 01545
Phone Toll Free Inside the U.S. 877-409-9838
Phone Outside of the U.S. 508-842-6200
Fax Line: 508-393-6688
TERMS AND CONDITIONS:
Our normal terms are payment with credit cards include Visa, MasterCard, American Express & Government IMPAC Cards. We will accept purchase orders with terms of Net 30 days from any educational institution, local-county-state or federal government branch. Please contact customer service for assistance.
If you are a business or individual and you do not wish to use a credit card, we will issue you an emailed copy of the invoice and you can Pre-Pay the shipment with Company or Personal Check. Please contact customer service for assistance.
Minimum order charge:
There is currently No Minimum order on our web site.
F.O.B. Factory, IL, GA or MS - Alaska and Hawaii are shipped via UPS Blue label. Please call for a freight quote.
Custom cut mats cannot be returned.
Usually full size rolls require truck shipment due to their size and / or weights. Truck freight charges do not include inside delivery charges by common carriers or trucking companies. Inside delivery is an extra charge added by the freight companies and varies from state to state and city to city.
Damaged Goods and / or Shortages:
All delivered material should be inspected and counted before accepting shipment. Any damages or shortages should be documented on the freight bill. If any discrepancies occur, please contact our customer service department for assistance in filing a claim.
Returned Goods Authorization:
Factory approval is required prior to product returns. Standard stock items in unused, new, salable condition will be accepted for return, freight prepaid and may be subject up to a 20% restocking charge. Custom sizes, cut lengths, used products or special ordered products are non-refundable and non-returnable.
All products are manufactured to meet or exceed normal industry standards. Reasonable variations in size and/or color may occur. The custom cut mat tolerance is + or - 2%.
Warranty: Andersen Manufacturing: 100% Customer Satisfaction Guarantee covers all of the Andersen waterhog mat products that we provide to our customers. If a customer is dissatisfied in any way with an Andersen mat product that we sold, we guarantee that we will replace the mat or refund your money, and will resolve any issues to your complete satisfaction.
All OptiMA, AKRO and NoTrax Floor Matting is Manufactured of the highest quality material and workmanship. Dependability and service of our products are guaranteed for a period of one year, (unless otherwise noted) under normal conditions of use, or a full refund or replacement (based on the manufacturer's discretion) will be made. Some products have a longer guarantee period of 5 or 10 years and these items will be noted on the web site. Buyer has the responsibility to determine the suitability of the product and assumes any liability in connection with such use. Seller shall not be liable for damages in excess of the purchase price of the product. Warranty does not apply to splicing or seaming of carpet mats. Laminate-top products with foam backing are not guaranteed against spike heels or stool legs.